"I don’t think people take enough time to say thanks anymore, so I just wanted to send and email and say THANK YOU for the labels you did for us! I have been working as a graphic artist for 10 years and have never had a printing order go more smoothly. In my experience with print, if it’s easy or quick you can expect a lower print quality like something from one of the larger chain copy shops. But, your prints are CRYSTAL clear! Not to mention you guys are VERY fast!"
-Dustin B., Creative Director, Benchmark
Frequently Asked Questions
About:
How long have you been in business?
We have been manufacturing labels on our digital printing equipment since fall of 2007.
Do you have samples you can send me?
Of course we do. Click here to email customer service and supply us your mailing address.
Do you have a local rep in my area?
We are 100% web-based. We have no sales people in the field, just very highly trained customer service reps available to you at any time.
Label Art and Design:
How can I send my artwork to you?
Please login to your account and place your order. You will be prompted to an artwork upload page. Please upload all files directly to the website. If you have problems please contact our customer service representatives.
Can I send you a cd with my artwork on it?
Although we prefer that you upload directly to the site, you may send files in the mail to:
YourlabelsNOW.com
1153 S. Lee St. Suite #281
Des Plaines, IL 60016
What formats can I send my artwork to you?
We prefer vector art (Illustrator CS, CS2, CS3) with all imported graphics and fonts. Any other files in other programs (Adobe Freehand, Adobe InDesign CS2, CS3, Quark Xpress 6.5, 7.0, Adobe Photoshop) will need conversion to be compatible with our system. In addition, we require a soft proof pdf for viewing.
Can you help me design my labels?
Of course we can and we would be happy to. We do charge $95 per hour of work that we do. If you would like us to help you with this, we will be happy to give you an estimate of how long we think it will take for our graphic designers to handle your request. Please email artwork@yourlabelsnow.com with any questions. We charge $100 per hour of art time to prep and proof all orders. This is included in the cost of your order unless order is never printed.
What is corner radius?
Corner Radius is the measurement of the amount of curve a corner has. The higher the corner radius, the more curve.
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Can you supply me a bar code?
If you need more than one barcode (for example, multiple products), contact the Uniform Product Code Council. You can contact them at (937) 435-3870. For a fee they will issue a set of numbers which can be used for your product barcode labels. For single barcodes, you can order from Simply Barcodes.net. When you have your codes, we will be happy to create them for you through our barcode software for a small fee of $25 per code.
Label Printing:
Does yourlabelsNOW.com print my labels in house?
Yes we do. We print all of your labels on our state of the art hp Indigo ws4500 at our Midwestern location, located in the Chicagoland area.
What is a die?
A die cuts the shape of the label. We have hundreds of different shapes and sizes in our die library. You can view our special shapes through this link.
What if I need a unique die shape not in the yourlabelsNOW.com library?
Not a problem. Every label must have a die to cut the shape. If you have a unique shape, just email us at artwork@yourlabelsnow.com with the outline and we can create the die for you.
For all unique shapes a die charge does exist. We can price out the cost of your die once we see the shape.
Will you match a special color?
Yes we will. All of your labels will be quoted and printed as 4 color process [CMYK]. If you have a special color to match, please let us know. The up charge for match colors is $200 per color.
What is 4-Color Process or CMYK?
To reproduce full-color images, typical printing presses use 4 colors of ink. The four inks are placed on the substrate in layers of dots that combine to create the illusion of many more colors. CMYK refers to the 4 ink colors used by the printing press. C is cyan (blue), M is magenta (red), Y is yellow, and K is black.
What are spot colors?
Spot color printing is generally used for text and simple graphic printing in single colors. Pantone Colors are frequently used for spot-color label printing.
What is label windout direction?
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Can I buy sheeted labels?
Currently, we are only able to provide sheeted labels in small quantities. Please let us know if you have this request.
Ordering Labels:
Is there a minimum of labels I must buy?
No. You can order as few or as many labels that you would like. Just fill in the quantity you desire on the quote page.
How do I reorder labels?
To reorder any labels, just login with your user ID and password, find the item[s] you need to reorder and place your order.
How long will it take to get my labels?
Not very long. All orders ship 5 business days after proof approval at no additional charge. If you need your labels NOW, just ask. We can ship labels one day after proof approval if you need them for an additional $350. Please let us know what your needs are.
What forms of payment do you accept?
We accept all major credit cards. Just login to your account and enter your payment information directly to the site.
Who can I talk to about my label order?
Everything you need to know about your order and labels is on our website, but if you need to speak with anyone at all, please call 877-299-7744 to speak with one of our more than capable customer service representatives.
Shipping:
How do I know if my labels have shipped?
Once we put the shipping label on your package of labels, you will receive an email from us with your tracking number. From that point, you can track your labels all the way to your doorstep.
How do you ship my labels?
We ship all labels via UPS Ground services. You will have your choice of ground or air freight prices will be calculated at checkout.
How much will it cost?
When you checkout your order of labels on the website, we will advise you of the cost of shipping before we charge you anything.